General Terms and Conditions / Terms of Service

General Terms and Conditions

These General Terms and Conditions apply to all orders placed through our online shop.

1. Provider

Ben Denizhan LTD
205 Regent Street
London, W1B 4HB
United Kingdom
E-mail: info@lunverade.com
Phone: +49 162 9445300

2. Scope of Application

By visiting our website and/or purchasing a product, you agree to these terms and conditions.

3. Products and Availability

All products and offers on our website are subject to change and may be altered or removed at any time. We strive to display product descriptions and images as accurately as possible. However, minor deviations are possible.

4. Prices

All prices are stated in the currency displayed in the shop. Unless otherwise stated, the final prices shown at checkout apply.

5. Order and Conclusion of Contract

By completing the ordering process, you make a binding offer to purchase the products in the shopping cart. The contract is concluded as soon as your order has been confirmed.

6. Payment

Payment is made via the payment methods offered in the shop. We reserve the right to exclude individual payment methods in individual cases.

7. Shipping and Delivery

Processing time is usually 1 to 3 business days. The average delivery time is approximately 14 business days. Delays due to logistics, customs, or high demand may occur.

8. Returns and Refunds

Our separate return and refund policy applies. Please read it carefully before making a return.

9. Liability

We are liable without limitation for intent and gross negligence. In cases of slight negligence, we are only liable for the breach of essential contractual obligations and limited to foreseeable damage, to the extent permitted by law.

10. Misuse

We reserve the right to refuse or cancel orders if there is suspicion of fraud, misuse, or unauthorized activities.

11. Changes to the Terms

We reserve the right to adapt these terms at any time. The current version can be viewed on our website.