Privacy Policy

Privacy Policy

This privacy policy describes how Lunvera or Ben Denizhan LTD collects, uses, and protects your personal data when you visit our website or make a purchase from us.

1. Responsible Party

Ben Denizhan LTD
205 Regent Street
London, W1B 4HB
United Kingdom

Email: info@lunverade.com
Phone: +49 162 9445300

2. What Data We Collect

When you visit our website or place an order, we may collect the following data:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order data
  • IP address
  • Browser and device information

3. How We Use Your Data

We use your data to:

  • Process and deliver orders,
  • Process payments,
  • Communicate with you about your order,
  • Provide customer support,
  • Prevent fraud and abuse,
  • Improve our website and our offerings,
  • Comply with legal obligations.

4. Payment Processing

Payments are processed through secure third-party providers. We do not store complete payment data on our own systems.

5. Data Disclosure

We only disclose personal data to the extent necessary for order processing, for example, to:

  • Payment service providers,
  • Shipping and logistics partners,
  • Technical service providers and platform providers,
  • Legal authorities, if we are obliged to do so.

6. Dropshipping Notice

As we work with external delivery and shipping partners as part of a dropshipping model, certain order and delivery data may be shared with these partners to the extent necessary for contract fulfillment.

7. Cookies

Our website may use cookies and similar technologies to improve the user experience, perform analytics, and provide functions. You can restrict or disable the use of cookies in your browser.

8. Data Storage

We only store personal data for as long as necessary for the stated purposes or to comply with legal retention obligations.

9. Your Rights

Depending on applicable data protection law, you have the right to:

  • Information about your stored data,
  • Correction of inaccurate data,
  • Deletion of your data,
  • Restriction of processing,
  • Objection to processing,
  • Data portability.

Please send inquiries about this to:
info@lunverade.com

10. Changes

We reserve the right to update this privacy policy at any time. Changes will be published on this page.